WHAT LED US TO BECOME RANKED #1 IN LONDON, ONTARIO
BY: THE LONDON STEAM
The London Steam Carpet, Upholstery & Medical Air-Duct Cleaning has been ranked London’s Best Carpet Cleaning Company in the surrounding areas of southwestern Ontario by the industry leading standards association CARPETANDRUGWORLD (http://carpetandrugworld.com/). This family owned, and operated business located in London, Ontario, Canada knows what it means to be prepared. Back in 1995, a man by the name of Camilo Ayoub (Mr. Ayoub) came to Canada with large goals and expectations to create a life worth living for himself. Mr. Ayoub came to the realization that property restoration had a large impact on communities that surrounded himself.
Over the past 25 years, Mr. Ayoub has strived to make the best out of his work ethics. Looking at today – in 2020, the family owned, and operated establishment now provides their services throughout South-Western Ontario, completing 5000 jobs per year, specializing in residential, commercial and industrial Carpet, Upholstery & Medical Air-Duct Cleaning. Additionally, Camilo and his team also carries many large contracts throughout the local communities surrounding London, ON, providing our sanitization and carpeting cleaning services to the local school board (160 Schools).
The organization as a whole carry excellent organization skills while being prepared for any situation. Throughout this article we will explain how The London Steam became the Best Carpet Cleaning Company in London & surrounding areas.
You can locate the accomplished rankings by visiting the CarpetAndRugWorld website!(https://www.carpetandrugworld.com/carpet-cleaners-london-ontario)
WHAT WE CONSIDER TO BE EXCEPTIONAL CUSTOMER SERVICE
Exceptional customer service is the unconditional commitment to giving the highest level of product or service to every person, regardless of the circumstances.
What Makes The London Steam Different From The Rest?
The London Steams Carpet Cleaning Service is thorough and efficient. Our technicians take great pride in their work and recognize that our strength lies not only in our carpet cleaner but also in our capable and dedicated technicians. Our company employs skilled and professional technicians who are well versed in all aspects of Carpet & Upholstery cleaning in, so customers get the service they expect. Our Carpet Cleaning technicians are professional and courteous, all the time. At our company, we strive to uphold the highest professional standards and to meet our customer’s needs.
Most importantly, we have invested many years, utilizing the best, state-of-the-art carpet cleaning equipment. All of our equipment, cleaning products, and cleaning techniques are industry proven by the IICRC (The Institute of Inspection, Cleaning and Restoration Certification) to be the best. At The London Steam, our customers come first.
We Have The Highest Professional Goals – We at The London Steam are devoted to your complete satisfaction. Nothing less.
Throughout the decades of hard work and dedication, The London Steam has proven to be the Largest & Most Trusted Carpet Cleaning organization in London. The steps we have taken to ensure our customers are getting the absolute best service, are proven for success.
OUR CUSTOMER REVIEWS
These days a simple Google search can give you a wealth of information about a company. You can get the good, the bad and the ugly from doing your research!
For example, take a look at our Google reviews by searching “The London Steam Cleaning” where you’ll find ongoing 5-Star reviews from our customers everyday. Using social media is another way to check for our reviews, you can find us on Facebook (https://www.facebook.com/thelondonsteam/) to check out our reviews and recommendations!
THE EQUIPTMENT WE UTILIZE
What type of equipment is the company using to clean carpets and upholstery? Is it the industry standard? Are they properly trained how to use it? At The London Steam we use truck-mounted PROCHEM machinery, which is the industry standard, operated by a certified technician with years of experience. With the London Steam, you know you’re getting quality work, every time!
WE MAKE IT EASIER FOR YOU
Can they fit you in? What hours do they work? Are they only available during the day, during the week or can they accommodate an evening or weekend request? At The London Steam we are a 24-hour operation so we book carpet cleanings when they work for you! Have an emergency spill before a party? Give us a shout! Need to get the carpets cleaned on the weekend while you are home? Sure, we do that! The customer is our number one priority, so therefore their schedule is our schedule!
HOW WE EXEED OUR CUSTOMER EXPECTATIONS
Our customers expect great products or services from us. Therefore, we continue to raise the bar on what our company offers. We impress all our customers, which results that they keep coming back. By exceeding our customer expectations, we can deliver a product or service faster, and better than anticipated. When we deliver our services earlier than expected, our customers are always happy about the surprise.
HOW WE SHOW OUR APPRECIATION TO LONDON
We at The London Steam continuously reward long-time customers with a loyalty discount program. We hand out loyalty reward cards all the time. With a loyalty program, our valued customers earn points when hiring us and our services. After earning a certain number of points, the customer gets a reward. For example, we reward our customer with a discount on their next Carpet Cleaning.
We also give away inexpensive branded items, such as pens, notepads or even expensive items, like shirts, hats or jackets with our logo on it. It’s a small yet effective way to say thank you to our valued customers.
HOW WE WILL REMAIN THE BEST CARPET CLEANING COMPANY IN LONDON ONTARIO
We invite all customer feedback to show that we are listening. The London Steam places comment cards on your business counter and website to ensure we are always providing our Carpet Cleaning services in London. Our Customer Feedback strategies have helped us understand our customers’ specific needs, so we can find the best solutions to their property.
We are always listening carefully to comments and respond promptly, whether it’s a compliment or a complaint.
A PROMISE FROM THE
LONDON STEAM CARPET CLEANING
As the leading Carpet Cleaning company in London, ON, we guarantee that our customers have the most qualified technicians in the city to offer the best results. We will remain friendly, efficient and will continue to accommodate any personalized service. We will continuously strive to be creative and stand out for our competitors. We will continue to exceed our customer expectations by combining our lowest prices, with great emotional benefits. The London Steam will always offer our customers a better quality of life with easy access to getting the job done right!
Yours Truly,
The London Steam